Contact

We're here.

Whether you have a question about an order, need help choosing a pendant, or would like us to review a photograph, fingerprint, handwriting sample or paw print before ordering, we're happy to help.

support@ilosya.com

We aim to respond within one working day. For orders in progress, please include your order number.

By submitting this form, you agree that we may contact you regarding your enquiry.

Personal response

We reply to every message personally, usually within one business day.

File review before ordering

Not sure whether your photograph, fingerprint, handwriting or paw print is suitable? Send it to us and we'll gladly advise you.

Orders & warranty

Every order is reviewed before production. We provide a 12-month product warranty and a 90-day engraving warranty.